Upload your print file(s) ideally as print-ready PDF, PNG, JP(E)G or TIFF files.
Uploading open files such as Adobe InDesign or Microsoft Word will incur additional conversion costs, which will be included in the product price. We will always send you a final version via email that you must approve before we begin printing.
If possible, please scale your artwork to 100%.
Embed the fonts and images used in the print file.
Images should have a minimum resolution of 300 dpi at a scaling of 100%.
Use the CMYK colour model for the print file and any images it contains. Other colour models such as RGB will be automatically converted to CMYK, which may lead to colour deviations.
For full bleed documents, please use a bleed margin of at least 2 mm on all pages.
Crop marks are optional, but they should always appear outside the print layout.
We recommend ensuring a margin of at least 5 mm between the text and the edge of the print layout.
If your product contains several pages, please upload your artwork as a single file if possible.
Documents with several pages can be integrated into the print file either as consecutive single pages or correctly imposed pages (e.g. 8+1, 2+7, 6+3, 4+5).
Please note that you are responsible for adhering to these requirements. We are not obliged to check these criteria (unless you select the “In-depth data check” option). If you fail to do so, you may not lodge any complaints regarding the quality of the resulting print products.
You can also use other file formats such as Word (.doc, .docx), PowerPoint (.ppt, .pptx) and Publisher (.pub, .pubx). Please note that the file conversion and associated mandatory proof incurs an additional fee, which is shown in the product configurator.
For personalised products using variable-data printing, we require not only the finished artwork, but also a list of the variable information. For instance, in the case of a form letter, this would include the addresses, names and titles, etc.
This list can be provided as an Excel file (.xls, .xlsx) or a text file with the content separated by commas, semicolons or tabs (.csv, .txt).
Please make sure the column headings are the same as the placeholder text you used in the print file.
If you are planning to send your print products individually via the post or another service provider, please make sure to observe the specific rules regarding the design.
All the necessary information regarding mail-outs with the Swiss Post is available here.
On request we will gladly organise the mail-out for you. The options available for various products can be found directly in the product configurator. Please send us a filled-out dispatch list (DS), or let us create one for you. To do so, we will require the invoice reference number from the Swiss Post.
If you have selected the “Proof” option, we will send you a proof via first-class post after we have received your payment and before we begin printing.
For digital printing, we will send you a hard proof on original paper.
For offset printing, you will receive a proof (if your print product has several pages, we will send a proof of the title page as well as a layout proof). Please note that for technical reasons it cannot be printed on original paper.
For large-format printing, you will receive a digitally printed A3 hard proof. For technical reasons it cannot be printed on original paper.
After you have received the proof, you can approve it directly using your customer account. Once we have your approval, the delivery period begins and the print job will be carried out.
If you opt for the layout service from onlinedruck.ch, we will take care of the professional layout of your printed materials.
When you place your order, simply provide all your images, text, information and requests in the upload module and we will lay out your document and create a print-ready template, which can then be used for the production of the print products.
All templates created by the onlinedruck.ch layout service will be emailed to you as PDFs, which you can check before they are handed over to our production team. We will start the production process as soon as you approve the PDFs.
Your approval also marks the start of the quoted delivery period.
Our layout service is also provided at a fixed cost, which means there are no hidden fees.